Contributor
•
97 Messages
Help with bill increase
My bill has increased by $30 over the last couple of months. That is a lot for someone on social security. Tried the Virtual Assist but that is useless. Need to speak to a live person.
Contributor
•
97 Messages
My bill has increased by $30 over the last couple of months. That is a lot for someone on social security. Tried the Virtual Assist but that is useless. Need to speak to a live person.
EG
Expert
•
114.6K Messages
6 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityRichard
Official Employee
•
2.7K Messages
6 hours ago
Hi there, @patg01 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with finding the right promotion that fits your needs. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
2
0