mclrt's profile

Visitor

 • 

5 Messages

Saturday, August 23rd, 2025

Help with Add-On

Hello,

I am having trouble adding an add-on to my TV plan in my online account. Would you be able to help me with this over Direct Message? Thank You!

Oldest First
Selected Oldest First

Official Employee

 • 

1.6K Messages

1 day ago

 

mclrt Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

Visitor

 • 

5 Messages

I sent the DM. Thanks.

forum icon

New to the Community?

Start Here