Pbittner's profile

Regular Visitor

 • 

5 Messages

Thursday, May 23rd, 2024 4:07 PM

Help with adding unlimited data to my account.

Hello, I am getting an error DFPLN4000 when I try to add unlimited data to my plan.  Any help would be appreciated.

Thanks,

Peter

Official Employee

 • 

655 Messages

24 days ago

 

Pbittner I am sorry you are getting this error. We can get this added for you, please send a direct message with your name and address. Thanks! 
 
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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