Visitor
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1 Message
Help please
Hi, there is no help and no one listen, they do as they please
Right now i feel like the company does not care about customer service, and i am not thinking about recomending anyone thecompany. Now my last interaction i told the rep that i had it and would contact the corporate divisionand he said "go ahead".
XfinityAlfonso
Official Employee
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2.2K Messages
6 hours ago
Hello user_0106 thank you so much for taking time out of your day and reaching out via our Xfinity Forums! This is definitely never the type of experience we'd want for you as our valued customer, and we'd love to help in any way we can.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and brief description of your primary concern, and we can get started anytime.
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user_25uexw
Contributor
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23 Messages
5 hours ago
Everyone is having this issue, please post in here:
https://forums.xfinity.com/conversations/customer-service/i-would-like-to-file-a-complaint-or-find-a-resolution/6938b53599d8a96371def701
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