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user_dyqe90
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Tuesday, April 21st, 2026 4:56 PM

help navigating the xfinity website

I have eight (8) Xfinity accounts / locations, but when I log onto the Xfinity website, I am only allowed to access my primary residence.  When I was with AT&T, I could see all my accounts / locations and monitor them with ease, just as I can with our regional utilities (water, trash, gas & electric).  Unless I'm missing something, it doesn't appear that Comcast-Xfinity has fully joined the 21st century, when it comes to the navigability of their website.

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9 hours ago

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XfinityThomasC

Official Employee

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3.3K Messages

2 days ago

Hello, @user_dyqe90 try these steps to manage your accounts. 

 

To manage multiple Xfinity accounts using your Xfinity ID, follow these steps:

  1. Sign in to xfinity.com.
  2. Click the Account icon and select Account and Identity.
  3. Click Xfinity ID and Security.
  4. Go to Your Accounts and click Manage and link accounts.
  5. Verify your identity via the Xfinity app or a code sent to your email/text.
  6. To link an account, click Link Account and enter the mobile number for the account.
  7. Select the account to link from the list.

To unlink, follow similar steps and select Unlink next to the account.

 

For more details see: https://www.xfinity.com/support/articles/switching-between-multiple-accounts

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EG

Expert

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117.6K Messages

9 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section. 

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