Help medical equipment needs internet

Thank you for reaching out here @user_4d6a91. I will be happy to check on any service issue from here for you. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

I am over 80, recovering from hospitalisation for pneumonia.

[Edited: "Personal Information"]

Cannot wait for earliest july 15 scheduled tech appt.

[Edited: "Personal Information"]

Medical equipment needs internet before i go to sleep tonight.

PLEASE HELP !!!!