Visitor
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1 Message
Help in getting my courtesy adjustment for my closed account
I would like some help in getting the courtesy adjustment of $13.76 I was offered in a letter I received today.
Visitor
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1 Message
I would like some help in getting the courtesy adjustment of $13.76 I was offered in a letter I received today.
Responses
XfinityBillie
Official Employee
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523 Messages
7 m ago
Hello and thank you for taking the time to reach out to us here on the Xfinity forums. I would be more than happy to review your account with you today and see what adjustments we can apply. Please send us a private message with your name and service address to Xfinity Support by clicking the chat icon at the top right of the page.
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user_1a92ae
Visitor
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1 Message
7 m ago
I would like help in getting the courtesy adjustment of $24.82 I was offered in a letter that I received a couple of days ago.
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user_ecdcb2
Visitor
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1 Message
3 m ago
No help anywhere! Why do they send a letter that you are eligible for the adjustment when there is nowhere to apply???? The chat line is just as useless.
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