Visitor
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1 Message
HElP IMEI
My Samsung Galaxy Z Flip7 FE is model SM-F761U1 and is the U.S. unlocked version. It is fully updated. When I enter either IMEI into the Xfinity BYOD compatibility checker, I get “Something went wrong. Please try again.” My fiancé has a Samsung Galaxy Z Fold 6 purchased from the same seller that works with Xfinity. Can you please manually check my IMEI and verify whether the device can be activated on Xfinity Mobile?
XfinitySean
Official Employee
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883 Messages
20 minutes ago
Thanks for taking the time to reach out here on the community forums, user_ozxvm8! I'm sorry that you're having issues checking your phone's compatibility. The system we use on our end uses the same BYOD compatibility checker that's available on the website. Have you tried clearing the cache and cookies on your browser, or attempt using incognito mode before testing the IMEI again?
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