Visitor
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1 Message
Help! Im new to xfinity and a little confused
I am moving to a new apartment and I have to use xfinity internet there. My question is can I order everything online that I need to set up my internet on my own and start my monthly billing process or do I need to actually talk to an employee at xfinity to get my apartment set up and ready for internet. Pretty much asking if I can set up my new apartment with xfinity without needing to speak to an employee or if it can all be done online.
EG
Expert
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118.4K Messages
4 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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CCZachary1
Problem Solver
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672 Messages
4 years ago
@user_6a4bd0 Thank you for reaching out to the Xfinity support team. I am excited to hear that you are interested in joining the Comcast family. I understand that you would like to know if you can set up your account online without speaking with a representative. Yes, you can search your address and order services. If the online page does not recognize the address, you would want to speak with us to make sure your address is serviceable. Xfinity.com/offers
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