awang47, Hi there! Thanks for taking the time to reach out and for your paitence. We appreciate you greatly for choosing to stick with us by moving your services to your new address. Congrats on the move! You've come to the right place. Our team of experts is dedicated to resolving transfer requests such as this over social media. We can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.