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1 Message
help get xfinity internet
Dear Customer Associate
I've had xfinity business internet for more than 5 years in my previous address. I tried transferring to my new address and I'm told its outside the service area even though two of my neighbors have comcast internet by people on the phone and by xfinity store manager. I'm trying to connect directly with new construction department for a site visit. Could a Santa from comcast connect with me and deliver me a post christmas gift by linking me with the right lady or gentleman running the construction department in South bay (Sanjose/Cupertino). Holiday Cheers and stay safe.
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ComcastMorgan
Official Employee
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2.5K Messages
5 m ago
Good morning, varna236. Thank you for posting here for support! We hope you had a safe and happy new year!
Please send me a PM with your first and last name and your current physical address, that way we can work toward having a site survey submitted. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Thanks! Talk soon.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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