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AllanM1942
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4 Messages

Saturday, May 24th, 2025 4:04 PM

(HELP) Free Peacock Premium with Diamond Rewards?

Hello I got my Peacock Premium subscription free for 2 years because I have Gigabit internet. And it is going to expire on June.25,2025.

However I was told that since I am on the "Diamond" level I can get Peacock Premium subscription for free and it does not expire.

So would it be possible to cancel my current Peacock Premium subscription and then I could re subscribe to Peacock Premium though the Xfinity Rewards deal that does not expire?

Thanks 

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Updated 

3 days ago

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XfinityEricB

Official Employee

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2.2K Messages

3 days ago

 

AllanM1942 Thanks for reaching out about your Peacock subscription request using your rewards. I would be happy to help with your request. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

5

AllanM1942

Visitor

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4 Messages

@XfinityEricB​ Thank you I will do that.

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3 days ago

0

XfinityBrianH

Official Employee

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1.4K Messages

Both rewards should be linked to your primary Xfinity ID, so you shouldn't need to cancel the current account, just claim and activate new reward. You can find more great information on the Peacock Premium rewards including how to claim them at the following link https://www.xfinity.com/support/articles/peacock-premium-offers. Please let me know if this does not answer all of your questions

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 days ago

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AllanM1942

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4 Messages

@XfinityBrianH​ I see the deal for Peacock on the Xfinity Rewards but there is no button to activate it.

Also when I do claim the deal on Xfinity Rewards what happens to my current Peacock plan? Will that automatically take over my current plan that ends on June.25,2025?

I just want to also make sure don't start getting charged for Peacock after that June.25,2025 date.

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3 days ago

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XfinityBrianH

Official Employee

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1.4K Messages

Let's go ahead and continue in DMs, so we can look into this further. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 days ago

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AllanM1942

Visitor

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4 Messages

@XfinityBrianH​ Ok sounds good.

(edited)

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3 days ago

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