Visitor

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2 Messages

Sunday, April 12th, 2026 2:10 PM

help emporarily Blacklisted

I'm traveling out of the country and connected to the WIFI at the condo I'm staying at. now my devices are not connecting to email accounts. with a temporary blacklist notification. Even disconnecting from that WIFI I can not connect. How do I resolve this?

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Visitor

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2 Messages

2 hours ago

* temporarily blacklisted help 

Official Employee

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1K Messages

2 hours ago

Hello @c.newborn, thank you for taking the time to leave a post. Sorry to hear that you’re experiencing issues accessing your email while you’re out of the country. I completely understand how frustrating that can be, especially when you need access to important messages. How are you currently accessing your email? Are you using a third-party email client, or are you signing in through the Xfinity website using a web browser?

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