Visitor

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1 Message

Thursday, July 16th, 2026 7:15 PM

Help! Can't call and can't find a live person!

I just put the xfinity sim card in and now I can't call anyone (it says SOS only) and I can't find a live person to text for help. Only the ridiculous "Xfinity Assistant".

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Official Employee

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2.9K Messages

1 hour ago

@Gadaki I appreciate you making us aware your phone isn't working after installing the SIM card. Have you tried restarting the device? May I please have the make and model?

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