Regular Visitor
•
12 Messages
Help at a store
Hello,
does anyone know if my wife can walk into an xfinity store and exchange equipment?
im the account holder, but I am not home tomorrow. some online info says the account holder must be present and mine is the only name currently on the acxount.
Thanks!
Accepted Solution
Official Solution
CCJay
Official Employee
•
618 Messages
2 years ago
Great question. I recommend adding your wife as a user on your account https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses. Once she's added as the account manager she can make the exchange. No problem.
0