U

Visitor

 • 

2 Messages

Thursday, May 8th, 2025 1:17 AM

help activating new box and remote

help activating new box and remote

Gold Problem Solver

 • 

26.4K Messages

22 hours ago

help activating new box and remote

Please see https://www.xfinity.com/support/articles/programming-your-xfinity-remote and https://www.xfinity.com/support/articles/x1-stb-activation.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

 • 

1.2K Messages

19 hours ago

 

user_p3h5gr Hey there. We can assist in activating the new box. When you connect all the wires, there should be directions that show up on the screen.

 

Visitor

 • 

2 Messages

18 hours ago

Issue is remote did not pear to box.

forum icon

New to the Community?

Start Here