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Sunday, October 20th, 2024 1:32 AM

Hello

Hello i just transfer my account for a new home but i see is not the correct address my new address is [Edited: PII]

Official Employee

 • 

988 Messages

27 days ago

user_7hyem9 thank you for using the Xfinity Forums tonight. Congratulations on your new home and for considering us as your service provider while you make the transition. I would be more than happy to assist you with getting your service set up for the correct address, so you can take advantage of the amazing Xfinity experience as soon as possible. To get started, please send us a direct message with your full name and complete service address included.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

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