Visitor

 • 

1 Message

09/28/2026 9:33 PM

Hello I want close my account and Xfinity services

I want close my Xfinity account and services

Oldest First
Selected Oldest First

Expert

 • 

121.6K Messages

6 hours ago

Moved here.

Official Employee

 • 

442 Messages

5 hours ago

@user_4xrwar, we understand you're looking to disconnect your Xfinity services, and we're sorry to see you go. Please send us a direct message with your full name and address.
Here are the detailed steps to direct message us:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.

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