Good morning user_zyc335. Thank you for reaching out to us on our Xfinity Forums. I'm sorry to read that your Wi-Fi is not working and allowing you to control your heat. It's been rather cold recently, so I know this is crucial to resolve. Are any other devices having an issue with connecting to the network?
XfinityPaula
Official Employee
•
1.8K Messages
3 hours ago
Good morning user_zyc335. Thank you for reaching out to us on our Xfinity Forums. I'm sorry to read that your Wi-Fi is not working and allowing you to control your heat. It's been rather cold recently, so I know this is crucial to resolve. Are any other devices having an issue with connecting to the network?
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