Visitor
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2 Messages
HBO Max
Hi. I’m trying to cancel my Max with ads. I was referred to contact Max, but the billing is done through Xfinity and needs to be canceled through Xfinity. My name is [Personal Information]. Thank you kindly.
Visitor
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2 Messages
Hi. I’m trying to cancel my Max with ads. I was referred to contact Max, but the billing is done through Xfinity and needs to be canceled through Xfinity. My name is [Personal Information]. Thank you kindly.
EG
Expert
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115.4K Messages
7 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityQue
Official Employee
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371 Messages
7 hours ago
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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