Hi there, bevfran56! You are at the right place for assistance with getting HBO MAX working. I enjoy that app too, good content! Here is the link to set up your HBO MAX account if you have not done that already. The Primary User on your account is the one that sets that up.
Can you tell me what is happening when you try to connect with the app?
Are you using the login with a provider button, then signing in with the email address you set up for HBO MAX?
Are you trying to watch the app through your Smart TV, a TV box, or another device like a Firestick or Roku?
XfinityRay
Official Employee
•
2.7K Messages
24 days ago
Hi there, bevfran56! You are at the right place for assistance with getting HBO MAX working. I enjoy that app too, good content! Here is the link to set up your HBO MAX account if you have not done that already. The Primary User on your account is the one that sets that up.
Can you tell me what is happening when you try to connect with the app?
Are you using the login with a provider button, then signing in with the email address you set up for HBO MAX?
Are you trying to watch the app through your Smart TV, a TV box, or another device like a Firestick or Roku?
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