Having problems with our two boxes

Hi. I have a question. Due to some bad wiring in our building, our cable boxes were hooked up to the wrong place. We had two boxes. We got one working, but the other one doesn't. Is there any way someone could refresh both boxes just to make sure? Please help. Thanks. Not sure which category this goes under.

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kissfreak1975-

29 Messages

23 hours ago

Never mind, we figured it out. Just bad wiring at our place. We fixed the two boxes.

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XfinityVictor

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1.8K Messages

kissfreak1975- Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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7 hours ago

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kissfreak1975-

Having problems with our two boxes

kissfreak1975-

XfinityVictor

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