Visitor
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1 Message
Haven't Recieved Gift Card
Started my Internet service in August of last year. Promised a $200 gift card after 90-days of service that I've never seen. Would like to find out how to receive.
Visitor
•
1 Message
Started my Internet service in August of last year. Promised a $200 gift card after 90-days of service that I've never seen. Would like to find out how to receive.
XfinityMarcus
Official Employee
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2.1K Messages
9 hours ago
user_ztrzw2 thank you for using the Xfinity Community Forums page to reach out regarding your missing gift card. Let's get to the bottom of this together, as I know I would want any promised promotions to be honored as well. Can you send over a direct message with your full name and complete service address for me?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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