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11/06/2026 8:50 PM

Haven't received my Paper bill in the mail for November yet?

I haven't received my Paper bill in the mail for November? what's going on. I'am not on Paperless billing. Thanks Brian.

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Official Employee

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2K Messages

3 hours ago

Good afternoon user_jj9avt. I can certainly understand checking into where your bill is. I will be happy to look into this further with you. I do have a couple of questions to better understand the situation first. Do you have any of your previous recent bills? If so, it should have the billing date. That date is when the bill actually generates each month. It can be received within 7-10 days from that day via the mail service. Since November just started last week, it is possible the bill may not have generated for this month just yet. 

 

Also, while you mentioned receiving paper bills, you can still access your bill electronically as well on either the Xfinity app or Xfinity website. Bills for up to the past year are available for viewing on either the app or the website. Please let me know if this helps. 

 

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