Good afternoon user_574717. I can certainly understand the concern if you have not received an email yet. When was the order placed? Was this for new service? Was the order for a change of service to an existing account? It can take up to 24 hours in some cases for the email to be received.
XfinityJon
Official Employee
•
208 Messages
23 days ago
Good afternoon user_574717. I can certainly understand the concern if you have not received an email yet. When was the order placed? Was this for new service? Was the order for a change of service to an existing account? It can take up to 24 hours in some cases for the email to be received.
0
0