Have Xfinity internet, want to switch to Now Internet

user_ti2en1 we'll do all we can to help you switch! We'll just need to work in a direct message to locate and verify your account.  You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

Concern moved here to the Customer Service help section.

Thanks again, @user_ti2en1 for reaching out! I'm glad we could help create a pending disconnection order, so you can order the NOW Internet service. Take care!