Visitor

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2 Messages

Monday, June 29th, 2026 1:48 AM

Have to fight to get an upgrade

I have two upgrades for my two lines and you guys make it like I haven’t been paying you Im really about to leave Xfinity 

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Official Employee

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2.8K Messages

4 hours ago


Good evening, and thank you for reaching out on our Community Forums regarding your mobile upgrade concerns @user_wsiym3, we appreciate it.

 

I see that you mentioned having difficulty upgrading your lines, and we’d be happy to help take a closer look. Could you please share a bit more detail about the issues you’re running into when trying to upgrade? This will help us better assist and point you in the right direction.

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