Thanks for reaching out. I'm glad to hear you and your family are doing safe during the recent disaster events caused from the hurricane.
When it comes to severe weather related issues, even though you may have power our service network could be damaged for without power.
You can go to our regional blog, https://florida.comcast.com/2024/10/07/milton/ or through our Xfinity app https://www.xfinity.com/apps to find the latest updates on our preparation and restoration efforts for Storm Milton, now and until we get every customer back up and running.
EG
Expert
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106.6K Messages
7 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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1.3K Messages
7 days ago
@user_f3cm49
Thanks for reaching out. I'm glad to hear you and your family are doing safe during the recent disaster events caused from the hurricane.
When it comes to severe weather related issues, even though you may have power our service network could be damaged for without power.
You can go to our regional blog, https://florida.comcast.com/2024/10/07/milton/ or through our Xfinity app https://www.xfinity.com/apps to find the latest updates on our preparation and restoration efforts for Storm Milton, now and until we get every customer back up and running.
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