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user_g7e9b8
1st Topic

2 Messages

Wednesday, August 7th, 2024 10:35 PM

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has no coax outlet at home

Hi there, I have received my xfinity xfi gateway, however, it requires to plug into a coax outlet, my room has no such thing, how can deal with this  ?

Question

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Updated 

9 months ago

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EG

Expert

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110.3K Messages

9 months ago

The concern is not "E-mail" help related.................................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

(edited)

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XfinityVictor

Official Employee

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1.3K Messages

9 months ago

 

user_g7e9b8 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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user_g7e9b8

2 Messages

thank u, I reached out they send one technician to my address, the problem is resolved now, thanks for the reply 

9 months ago

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XfinityVianney

Official Employee

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2.2K Messages

 

user_g7e9b8, 

I'm glad to hear that. I appreciate you circling back to let us know. If you need anything again, we are always here to help. 

 

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9 months ago

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