Visitor

 • 

1 Message

10/04/2026 4:14 AM

Hangs of address

No

internet  we moved

Oldest First
Selected Oldest First

Expert

 • 

121.8K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.5K Messages

48 minutes ago

Congratulations on the move! I can absolutely help you transfer and set up your Xfinity internet service there @user_rza0nx.

Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account to continue.

To send a Direct Message:

Ensure you are logged in

 

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

A "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it.

 

You can see how to send a direct message here, Direct Message Within The Forum.

 
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