Had It With Comcast

Some Comcast rep telephoned me yesterday evening.  The rep hung up as soon as I put the receiver to my ear.  We could have settled this yesterday.  The rep left no voicemail; so, I had no one to ask for.  Whoever answered when I returned the call was clueless.  That call was harassing.  Comcast should escalate this instance immediately.  They know they are creating hardship.

XfinityThomasA, I appreciate your help.  However, l learned yesterday that dealing with Comcast by smartphone is difficult.  I could not enact an immediate payment by phone.  You had so few reps available that I kept getting the same one.  She said something about my using the speaker interfering with the payment process.  So, I hung up after holding for so long and mailed the check.  It seems like I made five calls to Comcast yesterday, a day on which I didn't want to talk to anyone.  My health matters make things too difficult.  Besides my regular payments in arrears, I have health and legal matters for which I needed my connection.  I cannot deal with the credit union without my connection.  There is more to this than just watching TV.  One of the legal matters concerns my former employer, which owns Comcast.  I didn't not think my employer hired the right people for jobs anymore than Comcast does.  I noticed fast talking, scripted answers, just like government employees, as though indoctrinating, thinking they know more about what's best than the public.  Do you think I want to share financial information with Comcast just to make phone and automatic payments?  This forum is difficult to post to on a cell phone as well.  This post disappeared as I wrote it and I navigated off the page.