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Monday, May 13th, 2024

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Green utility Cable box

I am building a retaining wall out of Block that will [Edited: "Language"] right up against the utility box in my yard. I have a ticket open to have someone come look/move the box if possible since there is a tree root that has grown through it. I need to know how close I can get to the utility box with my wall without any issues. I have been waiting for about 2 weeks and no one has came out yet to take a look at it nor can I find any information on my question. 

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Official Employee

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2.1K Messages

1 year ago

Hello, @user_1rag21. I apologize for the time it has taken to get your local maintenance out to your home. I'd be more than happy to take a look at the status of this ticket for you.

In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?

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