2 Messages

Wed, May 25, 2022 12:18 PM

Green pedestal cover broken

Greetings, our outside green pedestal that contains the service lines for account  [Edited: "Personal Information"].. located at [Edited: "Personal Information"] has a cracked and broken cover. Water and I've seen a squirrel get into it. Please send someone to replace the cover. Thank you. 


Official Employee


752 Messages


Hey there, @Djsizzle82. We appreciate you for reaching out to get this pedestal cover replaced. We'd love to help, and get a ticket submitted to have someone come out. Please send us a PM with your name and address, and we will get back to you ASAP. 


To send a "Peer to peer" message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

forum icon

New to the Community?

Start Here