Regular Visitor
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3 Messages
Green pedestal box
I have had 3 appointments to have my green service pedestal box moved a few feet over as it is blocking my rv access to my yard, no one has showed up.
Everytime I chat with xfinity they just tell me sorry can we schedule another appointment.
How can I go about getting this taken care of?
Everytime I chat with xfinity they just tell me sorry can we schedule another appointment.
How can I go about getting this taken care of?
Jgalvin1
Regular Visitor
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3 Messages
5 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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CCChe
Official Employee
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6.9K Messages
5 years ago
Hi @Jgalvin1,
Thank you for posting to the Xfinity Forums. I want to apologize for the experience you've had while trying to have the pedestal box relocated, so it's no longer blocking your RV from access to your yard. @CCAndrew is correct. This is something that is handled by your local maintenance team. I'd be more than happy to contact them so we can get taken care of.
Can you please send me a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name, the numbers associated with your address, and we can proceed from there.
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CCChe
Official Employee
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6.9K Messages
5 years ago
Thanks for letting me know @Jgalvin1. I actually just finished investigating this and am going to contact your local crew for you. I was just in the process of replying to your private message so we can get the pedestal moved. Chat with you in a second.
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Jgalvin1
Regular Visitor
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3 Messages
5 years ago
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