Visitor
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1 Message
Green cable Box
There is a big green cable box in our front yard. It is not secured correctly and currently has our internet wire coming out of the box and then buries 6 inches away from the box. The wire needs to be correctly buried and the box correctly secured as currently the wire just comes out of the side of the box. Xfinity claims they will fix it and bury the wire but it's been numerous calls and nothing has happened.
XfinityThomasA
Official Employee
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2.3K Messages
3 years ago
@Userbh - Thank you for your feedback, and for joining the Xfinity Forums. You have reached the right team for help with the cable box in your front yard. Could you please send our team a message with your full name and full address? We can definitely take a further look at this issue.
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