U

Visitor

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2 Messages

Sunday, July 24th, 2022 7:54 PM

Closed

Green box on lawn

I am looking to extend my cement driveway into the lawn and have two cable company boxes on the front lawn by the sidewalk.  Can they be cemented around?  Any help will be greatly appreciated

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Accepted Solution

Official Employee

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2.4K Messages

3 years ago

Thanks for providing this information, @user_851e15! We would only be able to address the Comcast box. You would have to contact Verizon in regard to their equipment. To get started, would you mind sending us a direct message with your first/last name and full address? 

You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a private message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so. 

Visitor

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3 Messages

@XfinityGabriel​ I need help getting the Comcast boxes in my yard repaired or replaced. Can you help me?

Official Employee

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2.4K Messages

3 years ago

Hi, @user_851e15! Welcome to XFINITY over forums page. I hope you're doing well on this fine Sunday. Thank you for spending your time today to reach out to us for help with seeing if those two boxes can be cemented around. I would have the same question if I wanted to extend the driveway at my home. You've come to the right place for a team of proud XFINITY experts who care nothing more than serving our XFINITY family members. Great question. One option we can request is to have those boxes relocated. How does this sound? 

Visitor

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2 Messages

3 years ago

Sounds good.  If its not possible it won't be a problem I just want to know how do we go about working around it if at all possible.  Also only only one of the boxes is Comcast equipment.  The other is a flat green cover for Verizon.  But both have cables running underground,

Visitor

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3 Messages

2 years ago

I have the same problem

Expert

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31.9K Messages

@user_6bef6b​ 

Please start your own thread on this issue.

Closing this 6 month old thread.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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