Visitor

 • 

1 Message

Monday, March 16th, 2026 6:32 PM

green box cap missing

The green box cap is missing. It appears it was not properly secured and may have been blown off by the wind. The cabling and pedestal inside are now exposed. How can I report this and get it repaired?

Oldest First
Selected Oldest First

Accepted Solution

Official Employee

 • 

2.2K Messages

9 hours ago

Thanks for the post @user_mlinkr. Our team can help set up the correct work order to fix the outside equipment. We'll just need to work in a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." 

forum icon

New to the Community?

Start Here