Visitor
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1 Message
Government Shutdown
I am a federal employee currently affected by the ongoing government shutdown. I hold an excepted status, which means I am still required to report to work, but I am not receiving any pay during this period.
Because of this, I am unable to make payments on my account at this time. I am requesting temporary assistance or accommodations until the shutdown is resolved and I am able to resume regular payments.
I greatly value my Xfinity service and would deeply appreciate any support or flexibility you can provide during this difficult period.
Thank you for your understanding and consideration.
Accepted Solution
XfinityLinda
Official Employee
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2.4K Messages
5 months ago
Thank you for meeting us here in our community about your billing concerns during the Government Shutdown, @user_qq2d3s. We are with you, and support you during this difficult time by providing flexible payment plans for our affected customers. We'll connect with you through Direct Message to get more information.
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