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Got tricked into moving to Yahoo Mail - what a scam!! And no help afterwards...
I received an email earlier this week entitled "Introducing a better Comcast.net email experience with Yahoo Mail" highlighting all the benefits of moving to Yahoo Mail.
However, after I migrated my @comcast.net email account to Yahoo Mail, I find out that auto-forwarding emails is only available via their Yahoo Mail Plus service at $5/month - something that was free with Xfinity.
So I called the dedicated support phone line and was told "such is life"... we can't help you with that... and no, you can't migrate back to Xfinity. When I asked to speak to a supervisor, I was put on hold for 10 minutes... at which time the representative told me that they're all busy but would call me back later in the day. And no - I never received a call back.
VERY DISAPPOINTED for being mislead!! So my advice is: don't migrate unless you're up for major surprises!
And if anyone at Xfinity is reading this post... yes, I'd love to migrate back to Xfinity!


XfinityMartyR
Official Employee
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3.2K Messages
2 hours ago
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