Sun, Apr 11, 2021 6:33 PM
So I guess that I procrastinated on setting up my new router and modem for too long (my bad) and I just got a text saying that I'd cancelled xfinity, which I haven't. How do I uncancel it?
1 m ago
Concern moved here for greater exposure to actual Comcast employees.
You might want to call Comcast's CSA (Customer Security Assurance). They may be able to help you with some troubleshooting. Their phone number is (888) 565-4329.
Hello! I understand why you would have a concern about your services being canceled. I would like to look further into the status of your account. Can you please send us a Private Message with your first and last name and service address? To send our team a private message, click the chat icon at the top right of the screen. Choose the handle "Xfinity Support".