Wed, Aug 17, 2022 12:53 AM
My current rate for internet service is being increased. How can I get a good deal so I can remain with Comcast/Xfinity?
1 m ago
Hello, @wkarp19, thanks for reaching out to us! That is a great question and we would be happy to take a look and see what your account qualifies for! To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please let me know if you have any questions or run into any problems.
@XfinityNicki Will do, thanks!