wkarp19's profile

Regular Visitor


6 Messages

Wed, Aug 17, 2022 12:53 AM

Good Deal for existing customer

My current rate for internet service is being increased.  How can I get a good deal so I can remain with Comcast/Xfinity?

Official Employee


292 Messages

1 m ago

Hello, @wkarp19, thanks for reaching out to us! That is a great question and we would be happy to take a look and see what your account qualifies for! To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.



Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message


Please let me know if you have any questions or run into any problems. 

Regular Visitor


6 Messages

@XfinityNicki​ Will do, thanks!

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