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Sunday, January 14th, 2024 11:35 AM

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Gold Member Rewards - How many years does it take to receive a reward?

Hello,

      I have been an Xfinity member for many years and always see “Rewards” listed on the app but nothing has ever been available and I cannot search or view any rewards it just loops back to the main screen. Are there really rewards? If so how many years does it take to receive an offer and where is the offer notification sent?

kind regards,

Michael S.

Official Employee

 • 

3.3K Messages

1 year ago

@user_uyt2xe Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you are looking at the rewards in the app. Have you also tried logging in via the Xfinity rewards webpage? You can click here to access that page. Let me know if this works.

1 Message

Peacock premium rewards

Official Employee

 • 

2K Messages

user_rsysgp Hello! Can you please describe what troubleshooting you have performed? We'll be happy to look into this for you.

 

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