Hello @user_92d5d5 thank you for reaching out for help with adding faster speeds to your location. I will be happy to help. To begin, please send me a DM.
To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
EG
Expert
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110.1K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCBrandon1
Problem Solver
•
770 Messages
2 years ago
Hello @user_92d5d5 thank you for reaching out for help with adding faster speeds to your location. I will be happy to help. To begin, please send me a DM.
To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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CCBrandon1
Problem Solver
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770 Messages
2 years ago
Hi, ! Thank you for the info. Your continued business means the world to us. I can set up a ticket for you now.
Knowing the rates, are you good with me opening a ticket at this time?
(edited)
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