pebbles1221's profile

Visitor

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11 Messages

Saturday, September 17th, 2022 12:58 AM

Closed

Gigabit x2

Hello, 

I heard that the new gigabit x2 was now available in all of Colorado Springs and was trying to inquire if that is true. 

This is the 2000mbps down and 200mbps up over coax. 

Thank you

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Official Employee

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1.9K Messages

3 years ago

Hi there, @pebbles1221 Thank you so much for your time tonight! Yes, you are absolutely correct, it is now available in Colorado Springs

Visitor

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11 Messages

@XfinityRichard​ Thank you for that information, How would I go about upgrading to that service?

Official Employee

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1.9K Messages

3 years ago

Thank you, @pebbles1221 I can most definitley assist you with that! Can you please DM me your first and last name along with your full-service address.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

Official Employee

 • 

1.9K Messages

3 years ago

It was a pleasure to speak with you tonight. Gigabit x2 is only available to select customers in the Colorado Springs, CO area, but I always welcome you to reach out to us at any time and we'll check and see if it's in your location.  Have a great night and a super weekend.

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