Visitor
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11 Messages
Gigabit x2
I am trying to inquire about a new service call Gigabit x2, When I look at new plans online it shows up but says I have to call to order, When I call in no one knows what I am talking about and was wondering if someone can help me.
This plan appears to offer 2000mbps down.
Any help with this matter would be greatly appreciated.
CCKorie
Problem Solver
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1.1K Messages
2 years ago
Hello there! Our Gigabit X2 is available in select areas. I'd be happy to take a look, and see if it is an option for you. Can you send us a DM with your name and address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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