J

Visitor

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17 Messages

Thursday, March 16th, 2023 5:28 PM

Closed

Gigabit x2 availability

Is there a site to go where I can check if/when Gigabit x2 will be available in my area?

Expert

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110.1K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

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322 Messages

2 years ago

@JerseyMike888 Hello, thanks for reaching out to us, we can check to see if the Gigabit x2 is available in your area. If you could please send us a direct message with your name and address we can then assist you. 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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