Visitor
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1 Message
Gigabit X10
Hi, I was to see if my address is set up for X10. Can someone provide me with a serviceability check or site survey?
Visitor
•
1 Message
Hi, I was to see if my address is set up for X10. Can someone provide me with a serviceability check or site survey?
XfinityRichard
Official Employee
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3.4K Messages
11 hours ago
Thank you for reaching out, @user_gax515 .I'd be happy to help with that. To determine whether your address is eligible for X10 service and to request a serviceability check or site survey, I'll need to gather some information and open a ticket for further review. Please send us a Direct Message (DM) with your full first and last name and your complete service address. Once we receive that information, we'll be happy to get the appropriate request submitted and review the available options for your location. We look forward to hearing from you! 😊💙
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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