mdc526's profile

Visitor

 • 

3 Messages

Sunday, May 17th, 2026 11:16 PM

Gigabit x10 (Gigabit Pro) availability inquiry

Hello, I'd like to request a site survey to determine whether Gigabit x10 / Gigabit Pro service is available at my home address in Gladwyne, PA. I'm an existing Xfinity customer interested in upgrading to the 10 Gbps fiber service.

Could a member of the Digital Care team please open a ticket with the Gigabit x10 team to:

1. Confirm whether my address is within the serviceable distance from the nearest fiber node
2. Provide an estimate of any construction costs beyond Comcast's standard contribution
3. Confirm current pricing, installation, and activation fees

I understand I'll need to share my full name and service address via Direct Message once invited. Thanks for your help.

Oldest First
Selected Oldest First

Official Employee

 • 

2.8K Messages

17 hours ago

 

mdc526 Welcome to our community forum! You've reached the perfect place to check your address for Gigabit Pro availability. Before I collect your information and submit a serviceability ticket, do you agree to the following charges:

Monthly recurring fee: $299.95 per month (plus taxes and equipment).
Equipment monthly rental fee: $19.95 a month.
Activation fee: Up to $500.00.
Premium installation fee: $500.00.
Requires a two-year contract upon subscription: Early termination fee starting at $1150 applies.

 

Visitor

 • 

3 Messages

Yes, 100% I would be willing to pay. 

Visitor

 • 

3 Messages

16 hours ago

Yes I would pay those prices and I agree. 

forum icon

New to the Community?

Start Here