2 Messages
Gigabit X10 Fiber Availability
I'd like to inquire about Gigabit X10 Fiber. I asked a couple years back, but Xfinity said it would cost too much to run the fiber node from across the street. I see that the line has since been connected, but it's still not available for purchase. Are there any updates on availability for my area?
EG
Expert
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110K Messages
8 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityWilliam
Official Employee
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1.2K Messages
8 months ago
Hello user_xuff05. We can take a look at fiber availability.
Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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