4 Messages
Gigabit x10 available in my area?
Hi,
Is Gigabit pro available in my area? If so, what is the process? I'm currently a xfinity customer with 2gb plan, but considering upgrading for mainly business needs.
4 Messages
Hi,
Is Gigabit pro available in my area? If so, what is the process? I'm currently a xfinity customer with 2gb plan, but considering upgrading for mainly business needs.
EG
Expert
•
113.7K Messages
7 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
XfinityAldrik
Official Employee
•
2.2K Messages
7 months ago
Thank you for reaching out to us @user_m9h1d3! Our team can certainly check if Gigabit X10 is available in your area. At this time, Gigabit X10 is currently $299.95 per month with a monthly $19.95 equipment fee. There is a one-time installation charge of $500.00 and a one-time activation charge of $500.00. There are system requirements fir Gigabit X10, those requirements can be found here.
If you’d like to proceed, please send our team a direct message with your full name, full address, phone number, and email address. Over DM we will submit a ticket to our Gigabit X10 team. From there, they will survey the area to determine if your address is eligible to receive Gigabit X10 and determine any additional construction costs for the service. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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